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Terms and Conditions
Through this site the Australian Companion Animal Council (ACAC) offers an online information service. Please be sure to read this agreement carefully, especially the disclaimers and limitations of our liability, as in using our site you will be taken to have agreed with the terms and conditions set out in this agreement.
We do not intend to make changes to these terms and conditions very often, but we may make changes to them at any time. You should check whenever you visit our site to ensure that you have read and agree with our most current terms and conditions. Any change in our terms and conditions will not affect any past use of our site, unless we are legally required to do so.
Limitation and Disclaimer of Liability
Neither ACAC, nor anyone who helped develop, create, produce or deliver the material and information on this site will be liable for any loss or liability you incur related to your use of, or inability to use, the site, unless they acted wilfully or with gross negligence or that liability may not otherwise be lawfully excluded. This applies even if the loss or liability:
- arises from a negligent act or omission;
- has been notified to us as a possibility; or
- arises directly or results indirectly from any loss or injury.
This exclusion will not cover liability for death or injury caused by our negligence nor liability for a breach of statutory duty where liability may not be lawfully excluded.
We use our best efforts to ensure that accurate information is provided on this site, but you should use your own independent judgement to verify its accuracy, reliability or any other matter.
ACAC does not warrant that the functions contained in the site will be uninterrupted or error-free, or that defects will be corrected.
We also do not guarantee that this site or every feature of this site will remain available to you.
Any web-site may contain viruses, and you must conduct such test and virus scanning as may be necessary to ensure that this site does not contain any virus, trojan-horse, WORM, phage, trap door or any other code that has the effect of slowing, damaging, limiting or preventing the operation of any part of a computer.
WITHOUT LIMITING THE FOREGOING, AND TO THE EXTENT PERMITTED BY LAW, ALL INFORMATION ON THIS SITE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Any liability of ACAC under any provisions that by law cannot be excluded is, where permitted by law, limited to the re-supply of the relevant information or services.
Intellectual Property Ownership
All copyright subsisting in the contents of this site is owned by, or used under licence to, ACAC.
You may not copy or incorporate any of trade marks, logos or animal graphics contained on the pages available on the site into any other work including your own web site or use that material in any other public or commercial manner.
Except for your own personal use in viewing the site, you must not use any of that material without our written permission.
You are free to create links to our homepage in a manner that promotes our objectives, but you are not permitted to create a hyperlink to any other page in the site.
If any provision of this Agreement is found to be void, unlawful or unenforceable for any reason, that portion of the provision which creates the invalidity, unlawfulness or unenforceability will be severable from these terms and will not otherwise affect the validity and enforceability of any remaining provisions.
The Australian Companion Animal Council (ACAC) cares about your privacy.
This policy outlines how we manage personal information about you, whether received through our website or otherwise.
When do we collect personal information?
Providing personal information, and how much, is up to you. Those who visit our website or contact us in some other way may choose to submit personal information, such as names, e-mail addresses, telephone numbers and other information that that visitor considers relevant to a question, comment or request. Otherwise we do not collect personal information about you.
We make a special effort to advise children to obtain parental permission before providing information, and urge parents to supervise their children's online activities.
We do not knowingly collect any personal information from children at our site without a responsible adult's consent.
We do not use "cookie" technology to obtain personal information from visitors to our website.
What do we do with the information?
We use any personal information that is provided to us solely to respond to your questions, requests or comments and to keep a record of how we have responded. We do, however, reserve the right to use or disclose any information if required by law, to cooperate in any legal investigation, to protect Petcare's reputation or to improve the services that we provide. We never sell personal information to any third party.
Accessing your information
We will provide access to any personal information we hold about you, upon your written request. If you would like us to update, change or delete any information we have about you, then please contact us at the address indicated below.
Anyone on the pethints e-mail list can request to be removed at any time.
What should I do if I have a question or complaint?
If you have a question or complaint about our treatment of your personal information then please contact us in any of the following ways:
You may send an email to us at:
You may also write, fax or call us at:
404/685 Burke Road Camberwell, Vic 3124 Australia Phone: +61 3 9827 5344 Fax: +61 3 9827 5090
Status of this policy
Although we intend to comply with this policy, it is not binding on ACAC, and sometimes we may find it necessary or desirable to act outside the policy.